support

Consult

With broad project, risk and insurance management experience gained in the Government, Finance and Defence Industries, we provide subject matter expertise and advice.

Risk Management

CaffinCo provides broad experience in developing, implementing, and championing enterprise, project and operational risk management programs including across whole-of organisations, subsidiaries and diverse operations.

Insurance Management

With over 8 years experience managing in-house insurance programs for major Defence maritime projects, CaffinCo can oversee the coordination and preparation of tailored underwriting submissions, create annual forecasting budgets, develop in-house guides and support internal stakeholders with assurance reviews.

Project Management

At CaffinCo, we are experienced in both establishing and facilitating working groups of Subject Matter Experts. For operational support, we can develop and implement bespoke solution-focused internal programs; produce project management plans and reports.

Manage

Business Improvement

Need better oversight of operations? Don't have time, capacity or resources to implement the long list of recommendations? Not sure where to start?

Scope Management

Let CaffinCo establish project management principles into ways of working in your business, whether it be through developing or presenting project, risk and internal audit plans and action plans. 

In-House Management

With significant in-house management, CaffinCo always aims to improve operational efficiency and stakeholder oversight. We can contribute to the Audit and Risk Committee, Executive or Board on risk, business continuity, insurance, and internal audit plan matters.

Opportunities for Improvement

CaffinCo can stream-line your operations by leading internal implementation strategies based on recommendations and findings from internal audit or regulatory reviews. 

lead

Services Procurement

Experienced in successfully appointing outsourced service providers, national and London-based brokers, and audit and risk committee member appointment.

Outsourced Service Providers

From internal audit, communication strategists, to financial advisors, external providers produce vital insight and support to organisations, and while the depths of skills and experience are fundamental, a cultural fit is equally important. We can help you get the balance right.

Insurance Broker

Ensuring the tender process is robust and transparent enables a competitive process and successful appointment to be achieved. Early identification of key organisational requirements and outcomes establishes an enduring partnership. CaffinCo can provide you with a tried and tested methodology used by other larger organisations.

Assessment Criteria

Fundamental to a successful tender is getting both the assessment criteria suitable upfront and establishing an effective tender assessment panel. CaffinCo can lead from inception through to successful appointment. 

Melody Caffin

Melody Caffin

Founder - Director - Solutionist

Melody is strategically minded, comfortable in a complex environment and thrives on challenges that require diverse skills. 

She has over 15 years experience in Defence maritime projects and government enterprises, where she lead and managed insurance programs, operational and project risk and teams of specialists. Before this, Melody worked for global and national insurance broking firms.

A career highlight was the implementation and management of the Maritime Insurance Program, a bespoke insurable-risk program for the Department of Defence's continuous shipbuilding programs.

She has strong influencing and collaboration skills, and the ability to establish effective working relationships with a variety of stakeholders at different levels, both internally and externally. 

She supports a continuous improvement culture and team spirit.

She is a Board Member of PARIMA, a non-profit association for risk and insurance management professionals in Asia-Pacific, and a finalist for the ANZIIF 2017 Young Insurance Professional of the Year award.

Melody is a member of RMIA, and retains a security clearance along with a current Working with Children Check.